Who we are
Syncera UK Ltd, a private limited company registered in England (Co. No. 17170367), registered office 2 High Street, Poole, England, BH15 1BW. We are the data controller for the personal data described in this notice. We are registered with the UK Information Commissioner's Office under reference ZC141252.
For any privacy-related questions or requests, contact privacy@syncerauk.com.
This website
This site uses cookieless analytics to count page views and see which pages are useful. It sets no cookies, stores nothing on your device, and does not identify you or track you across other websites — which is why you see no cookie banner here. We use no advertising trackers. Fonts are served from this domain.
Our hosting provider records standard server logs (IP address, request path, timestamp, user-agent) for the purpose of operating the service and detecting abuse. We do not use these logs for analytics or profiling.
If you contact us
When you email us at hello@syncerauk.com, we receive whatever you send — typically your name, email address, and the content of your message. We use Google Workspace for our email; messages are kept for up to 12 months after our last reply, then deleted.
Legal basis: our legitimate interest in responding to you.
If you apply for a job
Job applications are submitted and managed through our own careers portal on this website. When you apply, you provide your contact details, availability and a CV; for some roles we may also ask for a short video pitch. Your email address becomes the sign-in for a private application page where you can track your progress and, if we make you an offer, sign your agreement.
We do not ask for identity documents when you apply. The application form asks only how you would prove your right to work in the UK — a British or Irish passport, a Home Office share code, or neither. Documents are asked for later, when we invite you to a paid trial shift or make you an offer, and only then.
Right-to-work evidence
Before your first shift we have to establish that you are allowed to work in the UK. Every employer must, and the check is the same for everyone.
What we hold: a copy of the document or the Home Office online check result, the date it was checked, who checked it, and the date it runs out where it is time-limited. If you photograph your passport in the portal, the two machine-readable lines are read on your own device; only those lines and the photo you choose to upload reach us.
Legal basis: compliance with a legal obligation (sections 15–25 of the Immigration, Asylum and Nationality Act 2006), and our own legitimate interest in holding the statutory excuse that protects us from a civil penalty.
How long we keep it: for as long as you work with us, and for two years after that — the period the Home Office requires the statutory excuse to be evidenced for. If we never engage you, it goes with the rest of your application after six months.
Where it's stored:
- Our portal systems (database and file storage hosted with Supabase in London, UK) — your candidate record, application status, CV, any video, documents you upload, and the emails we send you about your application.
- DocuSeal (EU) — if you reach the offer stage, the e-signature envelope for your agreement.
- Right-to-work evidence — the document copy or online check result you give us, held in the same portal storage. Where we use a certified digital identity service provider to run the check for us, that provider is named here before it goes live; today the check is run by a member of our own team.
These are GDPR-compliant providers under appropriate safeguards. We do not transfer your personal data outside the UK or EEA except to these processors.
Legal basis: our legitimate interest in assessing candidates and, where appropriate, taking steps to enter into an employment contract.
How long we keep it:
- Unsuccessful applications — deleted automatically after 6 months (or sooner if you ask), right-to-work evidence included.
- Successful applications — retained as part of your employee record for the periods required by HMRC and UK employment law; right-to-work evidence for the engagement and two years after it ends.
Cookies
This site sets no cookies. If that ever changes, we'll update this notice and you'll see a clear notice on first visit.
Your rights
Under UK GDPR you have the right to access, correct, delete, restrict, object to, or port your personal data, and to withdraw consent where consent is the legal basis. To exercise any of these, email privacy@syncerauk.com. We respond within one calendar month.
Complaints
If you're unhappy with how we've handled your data, please tell us at privacy@syncerauk.com first so we can address it. You also have the right to complain to the ICO at ico.org.uk or 0303 123 1113.
Changes
Material changes to this notice will be flagged on this page. The date at the top reflects the most recent update.